Business Subscription Ended

  • Unknown's avatar
    jadehe2013 · Member ·

    Hi There,

    I recently set up a business subscription with wordpress and published my site, however I think a payment declined in May and the account was cancelled. I have had a death in the family and I am only really getting round to dealing with this now, when I log in to my site its an extremely old version, and now I am just worried I have lost all the work I have done to the site?

    I would really appreciate any help you could give me with this?

    Thanks,
    Jade

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi Jade:

    It looks like you have an open support ticket with WordPress.com support regarding this issue. Since they’ll be the ones who would need to help you here, they should be responding to your message soon with your next steps.

    I hope that helps!

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