business website is not working

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  ndfrigi03 · Member · Dec 10, 2013 at 5:51 pm

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  Hi,

  My name is Noel Frigillana and I had my business website using wordpress since 2006 but I don’t know why my website crochetandhandicraft.com is not working anymore. Is there a way a can call someone in your support and ask this question?

  Thank you and God Bless!

  Noel
  wordpress account ID: ndfrigi03

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  timethief · Member · Dec 10, 2013 at 6:10 pm

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  crochetandhandicraft.com Is Hosted by Yahoo! Web Hosting not by wordpress.com. Contact your web host host. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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  ndfrigi03 · Member · Dec 10, 2013 at 6:15 pm

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  Yes I am using yahoo small business but my website design is using wordpress since 2006. Any help please!

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  timethief · Member · Dec 10, 2013 at 6:19 pm

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  I repeat that WordPress>COM is not hosting this blog crochetandhandicraft.com
  It is hosted by Yahoo and we cannot help you here at WordPress.COM. We provide support only for blogs we host and no others.

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  ndfrigi03 · Member · Dec 10, 2013 at 6:23 pm

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  Is there a way that you can verify or check my wordpress account with id of ndfrigi03 which we created since 2006?

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  timethief · Member · Dec 10, 2013 at 6:29 pm

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  I’m not clear on what you want me to verify. If you have an underlying .wordpress.com blog and have been forwarding and masking to your domain URL thenwe do not provide support for that. crochetandhandicraft.wordpress.com doesn’t exist

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  timethief · Member · Dec 10, 2013 at 6:30 pm

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  Also I note that this blog has no blogger created content in it http://ndfrigi03.wordpress.com/

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  jackiedana · Member · Dec 10, 2013 at 9:55 pm

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  The only website under the account ngdrigi03 on WordPress.com is http://ndfrigi03.wordpress.com/ which is an empty site as timethief explained.

  The site crochetandhandicraft.com is hosted on Yahoo rather than on WordPress.com. It may be running the software available at WordPress.org, but that is different from hosting on WordPress.com. Since your site is not hosted with us, we cannot access your files and cannot help troubleshoot this issue.

  You may wish to refer to this page for more details on the differences:
  http://en.support.wordpress.com/com-vs-org/

  You may wish to contact Yahoo.com for more assistance.