businesshustle

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  shaneesum · Member · Dec 18, 2016 at 9:44 pm

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  I am trying to get started. Instead of having all of these forums, do your company have a get started guide that is simple and easy to follow. I am trying to just do a simple contact page. I am trying to insert a new field and it seems not to be working. I want to add a field title phone number and it seems that I cannot do it. I do not word press simple, I find it very confusing and there is no way to speak to a human being.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 18, 2016 at 9:47 pm

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  If you have difficulty following the support guide provided here: Contact form https://en.support.wordpress.com/forms/contact-form/ you can type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Dec 18, 2016 at 9:50 pm

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  and there is no way to speak to a human being.

  Everyone answering questions here is a human being and humans don’t come with cell phone implants.

  All support docs are at https://en.support.wordpress.com/
  Type in getting help and click search https://en.support.wordpress.com/?s=getting+help

  See: Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/

  There is no phone support. Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact

  Live chat will be available there only if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:
  help@wordpress.com