Button home page – mobile bringing up older version of page, works ok on Desktop

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  jillymac69 · Member · Jul 17, 2020 at 11:44 am

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  Home

  Online Treatments

  if i click on the button under “online treatments” in the desktop version it correctly reflect the current up to date page. However if i click on the button using my mobile, it brings up the original page which i cloned from a different page on the site before amending the details in it.

  The URL is correct, just the data is stale.

  Why is it when i click in the button in my phone doing this? Any help to resolve would be great

  The blog I need help with is: (visible only to logged in users)

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  jillymac69 · Member · Jul 17, 2020 at 11:45 am

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  using the link half way down my home page

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  staff-mckluskey · Staff · Jul 18, 2020 at 7:59 am

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.