Buying a domain

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  selmanluka · Member · Apr 7, 2021 at 11:44 am

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  Hello! So I wanted to buy my first domain and something when wrong and now it tells me that the purchases are disable and I had to contact you to re-enable purchases. Not sure why this happen, but thanks in advance for helping!

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  a18s · Member · Apr 7, 2021 at 12:44 pm

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  Hi there,

  I’ve tagged your post so staff can see it. Just wait patiently and a Happiness Engineer will get in touch with you.

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  helper-heroponriki · Member · Apr 7, 2021 at 1:38 pm

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  @selmanluka:

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport (at) wordpress (dot) com if you prefer that.

  Thanks!