Buying back a cancelled premium theme
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Hi,
please I bought a premium theme but the header did’t look quite like what I wanted, so I asked for a refund before I figured out it was adjustable.
Now I want to buy it back, is that possible?
The blog I need help with is: (visible only to logged in users)
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I asked for a refund … Now I want to buy it back, is that possible?
Have your received the refund yet?
If you have, then you can simply make a new purchase the premium theme.
If not, type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thanks, I have received the refund notification but the money isn’t in my bank account yet.
I will buy back the theme once I receive an alert thanks.
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Hi there,
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/
as well as
Dashboard > Store > Billing History
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