Buying Credits

gopstomp · Member · Feb 24, 2007 at 5:12 pm
Copy link

Add topic to favorites
I need to buy 10 credits for domain mapping. When you use options/domains, or upgrades/domains, it tells me I need 10 credits but have none, but does not give a button to buy the credits. On the upgrade page, it only supplies buttons to purchase credits for css, space upgrades and private users… no generic button to just buy credits at whim.

HELP! Where the heck do you go to just buy 10 credits?
judyb12 · Member · Feb 24, 2007 at 5:29 pm
Copy link
This came up about a week ago:
https://en.forums.wordpress.com/topic.php?id=7810&page&replies=6

If you don’t get the button to purchase the credits by going through the domain process, send a feedback using the button in the upper right corner of your screen (it won’t be available until Monday, though).
mark · Member · Feb 24, 2007 at 6:08 pm
Copy link
It should be like this:

1. Options > Domains
2. Enter domain name
3. Click Add

Now you get 1 of 3 things happen:
1 – Nameservers are not yet correct. This is an essential first step. Go set them then come back.
2 – You have not got 10 credits but the nameservers are good so go to Paypal and pay.
3 – You have already got 10 credits, click to make the switch happen.
kosso · Member · Feb 26, 2007 at 1:43 pm
Copy link
Ahhh….! glad I found this.

So this means the option to buy credits does not even appear until the DNS is set up. OK.

It might be a good idea to say up front that domains do cost credits on the first form page.
petermcgowan · Member · Feb 26, 2007 at 4:03 pm
Copy link
I’m glad I found this too. It would indeed be helpful to mention it on the page. Also, it’s not an FAQ. As far as the FAQ is concerned Credits don’t exist. I suspect a small paragraph on Credits, their use, validity period, purchase mechanism, refund mechanism, etc. would be useful.
drmike · Member · Feb 26, 2007 at 4:14 pm
Copy link
Um, maybe the paragraph on the Upgrades page?….
mark · Member · Feb 26, 2007 at 4:18 pm
Copy link
It says it on the Mapping page.
wrwebb · Member · Aug 2, 2007 at 12:32 am
Copy link
I also thought this was unclear
alexlav8 · Member · Sep 11, 2007 at 10:18 am
Copy link
this is really confusing, even the explanation of clicking on the top right hand corner for feedback – what are you talking about? There is no link in the top right hand corner on any page for feedback or support. WordPress should update this procedure and instructions.
shankerbakshi · Member · Sep 13, 2007 at 1:57 pm
Copy link
i fee this must to updated right now…i spent an ample time in searching answer for this very FAQ
laloflores · Member · Sep 24, 2007 at 6:23 pm
Copy link
Same problem here.
It should be one of the tabs menus for easy access.
ohanohan · Member · Sep 29, 2007 at 10:58 pm
Copy link
I don’t see where I can add credits for a domain mapping *due to expire*, I only see it for *new* mappings.
timethief · Member · Sep 30, 2007 at 12:40 am
Copy link
In that case the expiry date is important. Support will open again on Monday and you can use this link to contact staff during support hours http://wordpress.com/contact-support/ but if your expiry date is before Monday, then post that here as staff monitor these threads.
HTH
nomediabrasil · Member · Oct 18, 2007 at 1:39 pm
Copy link
Well, I have my domain and still trying to buy those miserable 10 credits. Almost giving up.
judyb12 · Member · Oct 18, 2007 at 1:52 pm
Copy link
what happens when you try?
jennybullough · Member · Oct 30, 2007 at 3:59 pm
Copy link
Also find this confusing… Should say ” To avoid charging you for credits you might not use, we’ve hidden the Buy Credits link until your domain name servers are configured correctly.”
mark · Member · Oct 30, 2007 at 4:02 pm
Copy link
The domain mapping/purchasing process is being changed soon and the light of experience has shaped it’s next form :)

No items found.