Cache

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  faloise1 · Member · Nov 21, 2019 at 1:59 pm

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  The site need an hard reload or a cache reset for new menu icons. why?

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  staff-mckluskey · Staff · Nov 21, 2019 at 2:52 pm

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  Hi there!

  There are no sites under your account so you’re probably talking about a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can find help with your question at: https://wordpress.org/support/forums/
  http://wordpress.org/support/ is also a great resource for sites using the open source WordPress.org software.