Cache issue

• 

  wxvychrisss · Member · Jul 13, 2022 at 9:37 pm

  • Copy link
  • Add topic to favorites

  Hi I’ve been having issues with some of websites pages it keeps displaying this message:

  Whoops!

  Your browser sent a request that we were unable to process, clearing the browser cache and cookies is a good first step to try to resolve the issue.
  Instructions for clearing cache and cookies are different for each browser and version. Google has outlined the steps for all major browsers:
  Clearing cache and cookies

  Mind you i have already cleared google cache but it still doesnt work!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Jul 14, 2022 at 6:45 am

  • Copy link

  Hi there,

  Can you tell us the exact URL(s) of the pages where you’re getting this, or if you’re trying to do something specific, what you’re trying to do?

  Also check if the same thing happens in incognito mode, using a different browser, or another internet connection.

• 

  wxvychrisss · Member · Jul 14, 2022 at 9:29 pm

  • Copy link

  It doesnt work with incognito mode or another connection

  But its a few URL’s like

  https://wxvymedia.wordpress.com/animals/

  along with a few links within

  Sports

• 

  staff-totoro · Staff · Jul 14, 2022 at 10:33 pm

  • Copy link

  Hi there,

  I can see this page, which loads fine for me: https://wxvymedia.wordpress.com/sports/

  However the one with “animals” in the URL does not load… it does not appear to be a page on your site when I check here either: https://wordpress.com/pages/wxvymedia.wordpress.com

  Page URLs derive their name from the title you give the page by default, is it possible that your Animals are on another page instead?

  Also I have a question about this page if that is OK: https://wxvymedia.wordpress.com/lookbook/

  I noticed on that page you have an image and link for Animals, but when I inspect the URL that you are linking to I noticed that it has this format: https://wxvymedia.wordpress.com/%pagename%/

  Can you clarify a bit about how you arrived at that formatting? That is not code that WordPress understands so I’m not sure did you format the link that way? Or did you have something else there as a link (say to a page you deleted) and the formatting changed as a result?

  Thanks for the additional info!