Call agent

  • Unknown's avatar
    newjerseykayak · Member ·

    Can I cancel

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    We offer support via live chat or email. We currently don’t have phone support, as our everyday conversations with WordPress.com users require frequent reference to web links, and chat and email make the process a lot easier.

    As you have an explorer plan, you have access to real-time support with our Happiness Engineers via live chat, which can be accessed like this:

    WP
    Contact WordPress.com Support » Live Chat Support
    in WordPress.com Support
    3 min read
    Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu

    In any case, I can see that your subscriptions are within the refund window, you can cancel and refund them by following the steps indicated here:

    WP
    Refund a Purchase
    in WordPress.com Support
    3 min read
    WordPress.com is happy to issue refunds for purchases within our refund timeframes. You can cancel most purchases directly from Upgrades → Purchases in your WordPress.com dashboard. How to Get a Refund To refund a purchase: Click on your Profile icon at the top of your WordPress.com dashboard: On the left side, select the Purchases menu option: Select the purchase you

    Would you be willing to talk about why you’ve decided to cancel? If there’s anything we can make better for you, we’d love to.

    Let us know if you need further assistance with this, and we’ll be happy to help!

  • The topic ‘Call agent’ is closed to new replies.