Can Guided Transfers move images that fail to import to my self-hosted WP blog?

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  blogjunkie · Member · Mar 26, 2012 at 1:49 am

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  I’m trying to export a blog from WP.com to my own self-hosted site. I can import the posts but importing attachments always fail. If I opt for the Guided Transfer, can the transfer of attachments be guaranteed to work? I don’t want to spend $119 and have the same results that I could achieve myself. Thanks

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  timethief · Member · Mar 26, 2012 at 1:56 am

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  When importing we have the option af selecting to include attachments. If importing attachments fails then Staff will provide assistance with this. You don’t need to pay for a guided transfer to achieve this.

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  blogjunkie · Member · Mar 26, 2012 at 2:06 am

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  Ok, my attachment imports are failing. I’ve tried like 5 times, including splitting my export file into smaller chunks.

  So how do I contact the WP.com staff to assist with this problem? Thanks

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  timethief · Member · Mar 26, 2012 at 2:52 am

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  I will flag this thread for their attention.

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  staff-blorbo · Staff · Mar 26, 2012 at 7:52 pm

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  Specifically, what is the URL of the blog you’re exporting from and what is the URL of the blog you’re importing to?

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  blogjunkie · Member · Mar 26, 2012 at 11:59 pm

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  Thanks timethief.

  I’m trying to export from monnamcdiarmiddotcom.wordpress.com to http://66.147.244.104/~monnamcd/. I managed to import the content, but the images are still linked from wordpress.com.

  Let me know if you need further info, thanks.

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  staff-blorbo · Staff · Mar 27, 2012 at 6:50 pm

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  Hm, those should have been brought over. When importing, did you check the box to download attached media?

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  blogjunkie · Member · Mar 27, 2012 at 11:26 pm

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  Yes I did, but the import constantly failed. Specifically it took a long while importing and just timed out. This happened even when I split the WXR file into smaller 3MB chunks..

  Anyway I figure it won’t be too much of a problem right? Since the images that are already uploaded to wordpress.com won’t just go away..?

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  staff-blorbo · Staff · Mar 27, 2012 at 11:31 pm

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  Yeah, the images are here and won’t be going anywhere.

  The export file for your blog seems just fine, so I’m not sure why it wouldn’t be working. Possibly a server problem, plugin conflict, etc.

  We can really only support the WordPress.com end of things here and can only guarantee the quality of the export.

  For import issues on the WordPress.org end of things, I recommend contacting the folks at http://wordpress.org/support/

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  blogjunkie · Member · Mar 27, 2012 at 11:44 pm

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  Ok I totally understand, but just to be thorough I want to circle back to my original question:

  If I were to pay for a Guided Transfer would that guarantee that the images would be moved over? The new site is on Bluehost, which is one of WP.com’s recommended web hosts btw.

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  staff-blorbo · Staff · Mar 28, 2012 at 9:51 pm

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  Yes, we would take care of making sure that everything was moved for you.