Can I delete my site content while keeping my domain name?
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Hello i wanna delete my all website with keeping domain. I wanna a fresh start but i couldn’t delete the files through filezilla cuz i got an error about permissions. Can someone tell me how can i delete my website while keeping my domain
The blog I need help with is: (visible only to logged in users)
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I got a few htaccess errors and i cant edit the core files and i couldnt find the ngnix folder. I want to all website files with root path then setup wordpress freshly
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Hey there,
You certainly can reset your site. This can be done by removing your site content as outlined in our reset help document. You can also start a new site and move your domain to the new site for a fresh start.
You can remove your existing site content or restore it to defaults and start over as if it were a brand-new site. This guide will explain how to reset your site. Risks and Considerations Resetting your site will remove all existing site content so you can start fresh. This process is permanent and cannot be undone. Please make sure you are okay with your site losing the following: FoFor security and performance reasons some folders in SFTP will be symlinked, which may impact the ability to delete or reset content there.
Hope this helps!
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Hi there,
I’m not sure that we understood your original request. We provided instructions on how to remove content on your site (pages, blog posts, etc.) but that is not the same as the process of removing all plugins and 3rd party themes, and all their associated data to totally reset the site.
Is that what you are trying to accomplish? To fully reset the site so it is a basic WordPress site again without any plugins or themes? If so we have the option to revert your site (reset it to the way it was before you added your first plugin) is that what you are needing to accomplish instead?
For sites on our Business plan (which I can confirm your site is) staff is able to reset the site, but it’s a permanent operation, so any content that is removed would be lost forever. If you wish to proceed with reverting your site please confirm that this is OK, and save any info you need to your computer.
Thanks for confirming.
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Greetings
I’m getting some errors on my site. Since there is no .htaccess file and my web server is nginx, I need to solve my problems from the nginx.conf file, but when I connected to the files with sftp, I saw that there was no nginx folder and public_html folder. I have a theory about the lack of an Nginx folder. A few days ago, someone threatened me by saying that there was a vulnerability in my site’s admin panel and that it would crash my site. I think it just deleted the nginx folder and that put me in an error loop. What I want is for everything to be reset and reinstalled, reinstalling all the missing files and folders -
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Hi @ignistemplum, could you share the errors you’re running into so we can take a closer look?
I have a theory about the lack of an Nginx folder. A few days ago, someone threatened me by saying that there was a vulnerability in my site’s admin panel and that it would crash my site. I think it just deleted the nginx folder and that put me in an error loop.
The site wouldn’t be working at all if nginx were gone, but if you can share more details about the issue you’re having, I’ll bet we can help. Let us know!
Also, bear in mind your hosting with us comes with security. If you think this was a credible thread, get in touch by email or chat support and share more details so we can investigate. Thanks!
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