Can I extract my JetPack subscribers after i migrate my WordPress website?

  • Unknown's avatar

    I need to migrate my WordPress from Managed WordPress to Deluxe Linux Hosting with cPanel. I tried to install JetPack on my Managed WordPress site so I can access and download my subscribers, but I keep getting the error message: ‘Installation failed: Destination folder already exists.’ If I go ahead and migrate my site and install JetPack on the new WordPress, will my subscribers show up?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Hi,

    It would be helpful If you could share your website URL with us. And please check whether your website is hosted on wordpress.com.

    I keep getting the error message: ‘Installation failed: Destination folder already exists.’

    It means Plugin Folder already exists in your WordPress folder.
    Try to delete the folder or you must have not activated the plugin yet.

  • Unknown's avatar

    My site is self-hosted. If I delete the JetPack plugin folder, will my subscribers also be deleted?

  • Unknown's avatar

    Where do I find the folder for it on a self-hosted Managed WordPress website?

  • Unknown's avatar

    Hi there,

    Where do I find the folder for it on a self-hosted Managed WordPress website?

    Please contact your hosting provider in your case I guess it should be Godaddy.

    This support forum is designed to help sites hosted by WordPress.com. If you are in need of support for your self-hosted website you may be able to find support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  • Hi,

    Please note that this is a public forum only for websites hosted on WordPress.com only.

    There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
    https://wordpress.org/support/

    Hope this helps!

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