Can I get a 1-on-1 conversation?

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  manyakies79 · Member · May 10, 2018 at 11:58 am

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  Can I get a 1-on-1 conversation?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · May 10, 2018 at 1:01 pm

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  Hello there, I see that scarenh.org is using WordPressdotcom nameservers, but it seems there is no upgrade plan associated with the username account you are posting from. Do you perhaps need to be logged in with a different username account?

  If you have a paid upgrade with that other username account, you would also be eligible for direct assistance from Staff via Live Chat or email when you post in the contact form when logged in with that account.

  Otherwise, please let us know what it is you need assistance with and we’ll do our best to point you in the right direction.

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  kosiew · Member · May 10, 2018 at 1:02 pm

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  hi,

  If you have a paid upgrade, you can get direct staff support, including 1-on-1 chat at

  https://wordpress.com/help/contact

  You can read more about Live Chat here:
  https://en.support.wordpress.com/live-chat/

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  staff-zinnia · Staff · May 10, 2018 at 1:04 pm

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  Hi –

  I will be happy to help. Please share some more details about what you are having difficulty with and I’ll get you sorted. Thanks :)