can i get a full refund
-
can i get a full refund, i just purchased the $4 plan. and i don’t really get comfortable using the site. please process a full refund.
The blog I need help with is: (visible only to logged in users)
-
Hi there,
Purchases made on WordPress.com can be canceled and refunded during the refund period.
For plans and all other purchases, you must cancel within 30 days of purchase to receive a refund. If you used the domain credit to register a new domain, the normal cost of registration will be deducted from your refund. If you mapped an existing domain, or never used a domain, you will receive a full refund. There are no refunds, pro-rated or otherwise, after 30 days.
You can check more details of refund over here:
-
-
why on the refund page it only shows i will get $14.799999999999997 to be refunded, i never used the any feature on the site after i purchased the plan.
-
Hi there,
As mentioned by you, if you have purchased the plan just now, you can cancel it from your side and you will get the full refund.
You can get details of how to cancel the plan and request for refund in the above link shared by me previously .
Thanks.
-
thanks again.
but why on the refund page it only shows i will get $14.799999999999997 to be refunded, i never used the any feature on the site after i purchased the plan.
-
-
hi, the $4 per month plan, and i used the 15% off code. I purchased the plan 15 mins ago.
-
Hi there,
WordPress.com plans are being billed yearly. There are no monthly plans here.
Please confirm at which site you have purchased the plan.And also I am tagging this thread with MODLOOK so staff can help you with this issue.
Please keep patience while someone from support staff gets back to you.
Thanks.
-
ok, yes. I purchased the $4 per month, and i think with the 15% off i paid $40. Please help me get full refund.
-
Hi vinnaur,
I see you purchased a plan which includes the cost of transferring vincli.com to WordPress.com. It looks like you haven’t started the transfer with GoDaddy yet — does that mean you have decided to keep the domain registered there rather than transfer it to WordPress.com?
If so, just let me know and I’ll be happy to issue a refund.
-
-
Hi, Gemmacevans! Yes, i dont want to transfer any domain or server and more. please help me refund everything ($40.8), thanks!
-
Hi Gemmacevans, i am worry that is going to pass 48 hours soon, someone told me once passed 48 hours i am not getting any refund at all.
-
Hi vinnaur,
No problem, I’ve issued a full refund and there is a copy of the refund receipt in your Billing History:
https://wordpress.com/me/purchases/billing
Refunds usually take 5-10 business days to appear on your statement, so you can expect to receive the money around that time.
someone told me once passed 48 hours i am not getting any refund at all.
We offer 30 days refunds on plans but custom domains registered through WordPress.com can only be refunded for the first 48 hours.
I hope this helps!
-
Got it, thanks Gemmacevans! payment received! really appreciate your patience and your kind help! :) will be back to wordpress some day
-
- The topic ‘can i get a full refund’ is closed to new replies.