Can I get a refund for a theme I purchased

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  laurelkmiller · Member · Nov 3, 2012 at 8:22 pm

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  Hi,

  I’m relaunching my website, and decided to try and re-design my own using WordPress. I purchased a custom theme for $99, and as I got into construction, I realized it was beyond my capacities, so I had to hire a developer.

  The problem is that now that I know more, we’ve decided a child theme is best for my needs. I just purchased my theme from you 2 weeks ago, and the site isn’t yet live. Can I get a refund?

  Thanks,
  Laurel
  Blog url: http://snackingonxanax.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  laurelkmiller · Member · Nov 3, 2012 at 8:23 pm

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  Hi,

  I’m relaunching my website, and decided to try and re-design my own using WordPress. I purchased a custom theme for $99, and as I got into construction, I realized it was beyond my capacities, so I had to hire a developer.

  The problem is that now that I know more, we’ve decided a child theme is best for my needs. I just purchased my theme from you 2 weeks ago, and the site isn’t yet live. Can I get a refund? This is for my site, http://www.sustainablekitchen.com.

  Thanks,
  Laurel
  Blog url: http://snackingonxanax.wordpress.com/

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  timethief · Member · Nov 3, 2012 at 8:27 pm

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  WordPress.com provides a 30-day refund on all of our upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. You can usually request a premium theme refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  If applicable see also http://en.support.wordpress.com/bundles/#canceling-a-bundle

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  laurelkmiller · Member · Nov 4, 2012 at 4:51 am

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  Um, sorry. Not like I TRIED to post a duplicate thread. But thanks for taking the time to let me know about it. timethief.