Can I get a refund for my premium plan for a blog that I deleted?

• 

  katelynkok27 · Member · Jan 13, 2016 at 1:46 am

  • Copy link
  • Add topic to favorites

  I purchased a premium plan with on December 28th 2015. I started making my blog but then I didn’t like how it looked so I decided to start over by deleting the blog.
  On my account, under manage purchases there is no premium plan attached to my account anymore. But I have not been reimbursed for the preimum plan on my credit card statement.
  Can I get a refund for the premium plan? I no longer have access to it under the ‘manage purchases’ section of my account.

• 

  auxclass · Member · Jan 13, 2016 at 2:23 am

  • Copy link

  The staff can either refund most of the money (if you bought a custom domain name, that can only be refunded for 48 hours) or they can transfer the upgrade to another blog if you want

  I have flagged this for the staff to help

• 

  katelynkok27 · Member · Jan 13, 2016 at 2:32 am

  • Copy link

  Thank you for your help. I would just like a refund for the premium plan charge ($129). I don’t need a refund for a domain name.

• 

  auxclass · Member · Jan 13, 2016 at 3:23 am

  • Copy link

  You are welcome – the staff have a good record with refunds

• 

  staff-ozmodiar · Staff · Jan 13, 2016 at 10:30 pm

  • Copy link

  The WordPress.com user account that you are posting from does not have any upgrades associated with it. This typically means that you ended up with a second user account at some point.

  What site is this regarding?