Can I get an invoice for my latest payment?

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  romainwuillot · Member · Dec 1, 2014 at 6:58 am

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  Dear support team,

  My last payment (arount 120€ for late renewal of the domain name) does not appaear in “My payements” and I would need an invoice. I’ve waited 48 hours and still nothing! Could you please look into that?

  Many thanks!

  Best,

  Romain

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Dec 1, 2014 at 5:48 pm

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  Hi there,

  I see what you are talking about! I have asked our team to add the receipt.

  Thank you!

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  romainwuillot · Member · Dec 2, 2014 at 6:47 am

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  Thank you very much!! :)

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  gracejiyoung · Member · Dec 2, 2014 at 5:51 pm

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  You’re very welcome. I’ll be in touch shortly!

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  romainwuillot · Member · Dec 12, 2014 at 11:51 am

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  Hi again gracejiyoung,

  Any news on the invoice?

  Very best,

  Romain

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  gracejiyoung · Member · Dec 12, 2014 at 5:49 pm

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  Hi Romain,

  I’m sorry about this – it looks like my request may have gotten lost. I have resent another request! I’ll get back to you as soon as possible.

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  gracejiyoung · Member · Dec 12, 2014 at 11:56 pm

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  Hi there,

  It has been added! You should be able to see it now when you go to Store > Billing History in your Dashboard.

  Cheers!

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  romainwuillot · Member · Dec 17, 2014 at 7:33 pm

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  Hi there,

  Got everything I need, thank you very much!

  Very best,

  Romain

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  gracejiyoung · Member · Dec 17, 2014 at 9:52 pm

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  Perfect! You’re very welcome!

  Cheers!