Can I get an invoice of my upgrade payment?
-
I need an invoice for my payment.
The blog I need help with is: (visible only to logged in users)
-
Hi there!
While your transaction for your domain renewal went through, I see there was an error in the disbursement of your invoice. Sorry about that inconvenience. I’ve let our staff know, and they will manually issue your invoice to your account’s email address.
Please keep an eye out. Thanks much for your patience!
-
Hi there, I just found I wrongly paid it by my personal card instead of a qualified cooperate card; can you help me to cancel my payment and I’ll repurchase it with another account. Thanks.
-
Hello there,
How does this sound to you—
I will refund your card $26, but put a hold on the domain name so it doesn’t get canceled along with the refund.
Then, I’ll send you a manual billing statement for $26. You can use the corporate card to make the payment. Once the charge goes through, I’ll note it on your account.
If you ok that, I’ll get the ball rolling asap. Thanks very much.
-
Yes, please cancel my payment, send me the bill, and hold my account, I will get the bill paid on Monday or Tuesday as long as I have the bill. Thanks.
-
Hey there!
No problem. I’ve refunded the initial payment. I also sent a link to your WordPress.com administrative email address that you can click on to make the $26 payment with your corporate card.
I hope this helps! If you have any other concerns, drop me a note. Thanks much!
-
Hi, I have a follow-up question. The payment requirement you sent me is regarding to the account “Viennwen”, but I am talking about the account “UC DAVIS MBA AMBASSADORS”. Are the two in line with each other? Or should you send me a new one? Thanks.
-
Hello there!
I see. As you didn’t mention another WordPress.com account, only the new credit card, I thought you were the party who would be making the payment. I can definitely send a new statement. Whomever I send it to will be the person responsible for the upgrade. He/she will get the notifications if the upgrade is expiring. If I send it to the account, ucdavismbaambassadors, you will not be the one who receives the emailed manually billing statement or any future notifications.
Just let me know what to do and I’ll get that ball rolling for you! Thanks very much.
-
Oh can you send it directly to the account “ucdavismbaambassadors”, I think I have my email address registered.
-
Hi there — I’m going to send you a private email, since we should talk about email addresses and I want to maintain your security on the forums. Keep an eye out for a note from me very soon.
- The topic ‘Can I get an invoice of my upgrade payment?’ is closed to new replies.
WordPress.com Forums 