Can I get my blog back?

  • Unknown's avatar

    I still have my domain but didn’t pay to renew my website. Can I get it back?

    I don’t have a site with WordPress.com yet

  • Unknown's avatar

    What is your domain as it seems you don’t have a site running on the wordpress.com platform.

  • Hi there,

    I can confirm you’ve never owned any sites or domains with us under the account you’re using to post here. This account has been completely inactive for the past two years, until you logged in around 4 hours ago.

    If you can tell us the domain, we can point you to the right place to get help with this.

  • Unknown's avatar

    My domain is beautifulbelovedblessed.com. on bluehost it says I still have this domain but my blog is gone. I was looking to see if I could restart it again. I’m new to this so I’m not sure how to go about that?

  • Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    It was also not using our backup product https://jetpack.com/upgrade/backup/ so we won’t be able to directly assist with this.

    Your best option is to ask your former hosting provider if they still have a backup of your account with them: https://www.bluehost.com/contact

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