Can I have a contact for a WordPress representative

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  frontexhead · Member · Jan 15, 2021 at 7:59 am

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  Could a WordPress representative send me an email, we would like to create a website and buy a subscription but I would like to comment on some issues in a private environment

  Thanks

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  aleone89 · Staff · Jan 15, 2021 at 10:34 am

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  Hello there,

  You can reach out for private assistance here: https://wordpress.com/help/contact

  I hope this helps!

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  justjennifer · Member · Jan 15, 2021 at 5:26 pm

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  Hi @aleone89 nice to meet you. Perhaps I misunderstood, but wouldn’t filling out the contact form at help/contact route the user’s query back to these public forums? Thanks for any insight.

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  staff-blorbo · Staff · Jan 15, 2021 at 7:12 pm

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  Ah, yes, that is correct. :)

  We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with paid Premium or higher plans: https://wordpress.com/pricing/

  Visiting https://wordpress.com/help/contact will submit your support request to the maximum option available to you.