Can I move my purchased plugin to different accounts?

  • Unknown's avatar
    androidsmail92 · Member ·

    I mistakenly made payment for a plugin purchase from wrong account. Can I move it to a different account?

    The blog I need help with is: (visible only to moderators and staff)

  • dikshaasingh · Staff ·

    Hi @androidsmail92,

    Unfortunately, WordPress.com does not currently allow purchased plugins, themes, or other upgrades to be transferred between accounts. Purchases are tied to the specific account they were made under.

    However, here’s what you can do:

    1. Request a Refund: If the purchase was recent (within 14 days), you can request a refund and repurchase the plugin using the correct account. Go to your account’s Manage Purchases section and look for the refund option. You may find this helpful – Refund a Purchase.
    2. Contact Support: If a refund is not possible or the timeframe has passed, reach out to WordPress.com Support for assistance. Explain your situation—they might provide guidance or help resolve the issue.

    To avoid this in the future, double-check your account before making purchases.

    Hope it helps!

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