Can I move subscribers after a move and a redirect?

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  janepell · Member · Dec 17, 2015 at 1:21 am

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  Hello,
  I didn’t realize I could move subscribers from a .com to a self-hosted site till after I set up a redirect.

  I no longer have access to the “Switch site” button to connect my new site using Jetpack. I have Jetpack on my self-hosted site but don’t see the same options as shown here: http://jetpack.me/support/subscription-migration-tool/

  I also don’t see how to link from Jetpack subscription settings to my old .com site.

  Thanks for any help you can lend.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 17, 2015 at 11:49 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-blorbo · Staff · Dec 18, 2015 at 7:45 pm

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  I have sent a reply via email so we can sort this out. Please look for subject line “re: Can I move subscribers after a move and a redirect?” in the email addresses attached to your WordPress.com account and reply when you can. :)