Can I only pay with credit card to upgrade my account?
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Hello
I want to upgrade my wordpress account but when I press paypal I can only pay with credit card even when I have money on my paypal account.
so my question is: Is it only possible to pay with credit card when I want to upgrade?The blog I need help with is: (visible only to logged in users)
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Hi there,
If you are referring to purchasing a plan found here https://wordpress.com/pricing/ please read what follows.
The only accepted means of payment are in this support doc.
http://en.support.wordpress.com/payment/WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/
If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country. Note: You can buy a prepaid credit card from an approved country.
In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.
The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.
More about echecks here:
https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCINOTE: Payments for WordPress.com subscriptions are recurring you will still need a card connected to your PayPal account, even if you have funds in that account. See also: Payments Using a PayPal Account
https://en.support.wordpress.com/payment/#payments-using-a-paypal-accountIf you have a valid card that meets the criteria above post the exact error message you receive here then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Here is the reason from this support article https://en.support.wordpress.com/payment/: “Because payments for WordPress.com subscriptions are recurring you will still need a backup funding source connected to your PayPal account, even if you have funds in that account.”
I hope this helps clarify things. Feel free to get back if you have questions related to WordPress.com account and WordPress.com sites and I will be keen on helping you through it!
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@timethief, thank you for your thorough answer, and thank you @strikebuys for pointing out the part most relevant to the user.
@etiennesharife let us know if you need more help.
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