Can I please get a refund?

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  zivolution · Member · Jul 3, 2014 at 12:40 am

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  I don’t recall signing up for automatic domain renewal and it caught me by surprise.
  Can I please get a refund of $26 as well as delete the website and blog TheZivolution.com?

  Thanks,
  Ziva

  The blog I need help with is: (visible only to logged in users)

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  clickysteve · Staff · Jul 3, 2014 at 1:34 am

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  Hey!

  If we cancel off your domain name thezivolution.com, then you completely give up ownership of it. It’s important to know that there is no guarantee as to how long it will take before the domain name becomes available to register again – if at all. Often, cancelled domains are snapped up in private auction, or immediately upon being released.

  If you’d like to keep your domain name to use in future, I’d strongly recommend not cancelling it. Alternatively, you can update the nameservers to point the domain to a different host. Here are details on how to do that:

  Change a Domain’s Name Servers

  Or after 60 days from registration, you can transfer the domain name to another registrar. The guide below explains how to do that, including how to access the auth/EPP code:

  Transfer a Domain to Another Registrar

  If you understand all this and still want to cancel your domain, write back to confirm the address and I’ll sort it out for you.

  All the best,

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  zivolution · Member · Jul 3, 2014 at 2:14 am

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  thank you for the quick response! Yes, please go ahead and cancel it.

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  zivolution · Member · Jul 3, 2014 at 2:20 am

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  thank you for the quick response! Yes, please go ahead and cancel it.

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  staff-ozmodiar · Staff · Jul 4, 2014 at 6:50 pm

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  I have canceled thezivolution.com and processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.