Can I please get assistane to renew my site PIPHealing.org
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the problem I m having is htere is no phone number. I am technically challenged. I have been off line due to family death for a couple months. The email I got last on 9/29 says to renew it is $13 annual. But there is no such thiing when I click renew now.
My phone number is [redacted by staff] Be;ieve it when I say it will be quicker this way.There used to be phone support. would be nice.
The blog I need help with is: (visible only to logged in users)
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Warning! Domain mapping upgrade for this domain not found. Please log in https://wordpress.com/wp-login.php and go to the Domains Upgrades page of your blog to use this domain.
Some time ago now (months ago) individual upgrades were discontinued. Only those who had domain mapping upgrades that had not expired were allowed to renew at the same rate. Others have to purchase an upgrade bundle. More information at https://en.forums.wordpress.com/topic/domain-mapping-1118?replies=10#post-2641970
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades.
If you are not logged in under the correct username account clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login under the correct username account.
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
The last payment for your domain mapping upgrade was made on 10 December 2014 according to your account’s billing history:
https://wordpress.com/me/purchases/billing/
I don’t see any transactions since, so if you’ve made another payment it was not made using this account.
You can re-add your domain mapping upgrade by going to My Site ->Domains ->Add and selecting the Map It option.
Please let me know if you need any more help with this.
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this is so complicated. al l I want is for people to e able find our website. l Is there another webaddress I should use rather than the one outside of your box that I had to do something special for???? What is it?????? does it have .wordpress in it??? does it have .wp in it. I NEED my website available and available NOW!!~!
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I explained what you need to do two months ago when I replied to you.
Your domain was connected to us using a domain mapping upgrade. That upgrade expired, so you need to add a new one.
Go to My Site ->Domains ->Add and select the Map It option to add a new domain mapping upgrade.
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