Can I please have the $26.00 charge removed?

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  d330n · Member · Dec 18, 2014 at 3:21 pm

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  I have a $26.00 charge to my checking account charged by wordpress. I would like to have a complete refund… I do not want to renew the service for that blog. Could someone help me please? The charge is NOT for my blog “alittlepeaceofme” but rather a 2nd blog I had started and discontinued.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Dec 18, 2014 at 7:39 pm

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  Hi there,

  Can you tell me the username of the other account? I’d be happy to take a look.

  Cheers!

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  d330n · Member · Dec 19, 2014 at 2:26 pm

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  I have not used the blog and am unsure of the username, but the domain is: http://mywanderingspirit2.com/
  Order

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  gracejiyoung · Member · Dec 19, 2014 at 5:18 pm

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  Hi there,

  Thank you! So I’d be happy to cancel it for you. Please note that this is different from other upgrades and is stated during the purchase process.

  Canceling a domain at this time means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation.

  You are welcome to keep your domain with us and update the nameservers to point to another hosting provider by following this guide:

  Change a Domain’s Name Servers

  After 60 days from the date of purchase or registrant contact information change, you may also transfer your domain to another registrar by following this guide:

  Transfer a Domain to Another Registrar

  If you would like to completely cancel your ownership of the domain name, please reply to confirm.

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  d330n · Member · Dec 20, 2014 at 1:56 am

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  Thank you for your help. Yes please completely cancel my ownership of the domain name.

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  gracejiyoung · Member · Dec 22, 2014 at 6:09 pm

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  Hi there,

  Thanks for the confirmation. It has been canceled and I have provided you a full refund. Please note that it may take up to a week for the refund to show up in your bank account.

  Cheers!