Can I put the site on hold?

  • Unknown's avatar
    wolfytrixmanor · Member ·

    To whom it may concern

    I have recently had a designer design a website for my art retreat business which they have then integrated into the word press format. Unfortunately, I haven’t been able to get any customers, and so I was wondering if I could put the monthly subscription payment on hold until I wish to have it up and running again without losing the site that the designer has done for me?

    Many thanks

    Verity

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Unfortunately, we don’t have an option to temporarily pause a subscription. So, your current options are to either keep the subscription or cancel it completely.

    However, if you’re considering canceling the WordPress.com Business Plan for a short period, it’s important to understand the potential negative effects on your website. Here are a few reasons why canceling might not be the best choice:

    1. Custom Domain Loss: The Business Plan allows you to have a custom domain like “wolfytrixmanor.com.” If you cancel the plan temporarily, your site will no longer be accessible through that domain. Instead, visitors will be directed to the free WordPress.com URL, causing confusion.
    2. Loss of Premium Themes and Plugins: The Business Plan provides access to special themes and plugins that improve your website’s functionality and appearance. By canceling temporarily, you’ll lose access to these useful resources, and your site may revert to its original, basic look.
    3. Support and Assistance: With the Business Plan, you have access to dedicated support for technical issues and optimizing your website. However, canceling the plan means losing this personalized assistance, making it harder to resolve problems on your own.

    Additionally, you would still need to keep your domain registration current as that is not something you can guarantee to get back if you want to use that domain again.

    If you’re still determined to cancel, we can guide you on how to download a backup from Jetpack and provide instructions for restoring it when you repurchase the Business subscription.

    For more information on downgrading your site from the Business plan, you can visit this link: https://wordpress.com/support/plan-features/business-plan/#downgrading-from-wordpress-com-business-to-a-lower-level-plan

    I hope this clears things up!

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