Can I restore my cancelled purchase?
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Can I restore my canceled purchase?
The blog I need help with is: (visible only to logged in users)
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Hi there,
I am tagging this thread with MODLOOK so staff can help you with this issue.
Please keep patience while someone from support staff gets back to you.
Thanks!
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Hi there,
Your payment was also refunded when you cancelled your plan, so to restore the plan please go to My Site ->Plans and purchase a new one instead.
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Dear Kokkieh, payment was partly refunded. This was like i had paid 2400 INR out of which only 580 was refunded. Can I pay a refunded amount to restore the purchase?
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We have since refunded the domain portion of the plan as well, as that should have been refunded when you cancelled your domain transfer. You’ll see receipts for both refunds in your billing history:
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Your full payment of 2,400 ₹ has been refunded. You can see that in the receipts in your billing history.
If you’ve only received part of the refund, it means your bank is still busy processing the rest. This process typically takes up to 10 business days, and even longer for non-US banks. Please follow up with your bank directly if you haven’t received it yet after that time.
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