can i still get my full refund?
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hi! I cancelled my subscription can I still get my full refund?
The blog I need help with is: (visible only to logged in users)
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and can you remove the domain mapping of nathancundangan.com so that I can use it to different host. thank you
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hey there,
Not a problem! I have canceled your subscription for nathancundangan.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.
Please let me know if you have any other questions.
Take care,
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I see that you were able to process the refund. Let us know if there is anything else we can do. Thanks!
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Hi darnelldibbles
Could you please delete the mapping from:
wiwari.deFrom wiwaride.worpress.com Account?
Thank you! :)
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@ wiwari,
Were you wanting to map the custom domain to a different site? Use a different custom domain? Get a refund?
Let me know, thanks!
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Hello darnelldibbles
We would like to get a refund from the domain-mapping aswell from WordPress premium. We made a mistake.
Thank you!
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Hey there,
Not a problem! I have canceled your subscription for the mapping and the Premium Plan and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.
Please let me know if you have any other questions.
Take care,
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i was mapped my domain at 35$ from kratinet.wordpress.com to http://www.kratinet.com. after some days i was cancelled mapping. i get a mail from wordpress.com that your 22$ refunded from 7 to 10 day. my questions is what about remaining 13$. also there (in my wordpress account) is option to “Remove Domain Mapping” , if i remove that one. will i get back my 13$ refund or not ?
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Hi there,
There is an option to remove the mapping from your account:
https://wordpress.com/me/purchases
Yes, you’ll be refunded the $13. I can do it on this end if you would like.
Let me know, thanks!
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is it sure that i will be refunded 13$ because i was mapped this on 4 dec 2016. is there any charges for your side to remove this mapping ?
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Yeah, no worries – you’re still in the 30 day refund period. Are you wanting to proceed with the refund?
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Hey there,
The $13 has been refunded to you. It can take between 7-10 business days for the refund to reflect on your bank statement.
Please let me know if you have any other questions.
Take care,
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Hello!
Can you please remove the domain mapping of denismosolov.ru ? This domain doesnt belog to me anymore, but I was purchased Oct 30, 2016
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I would like to disable the domain mapping of denismosolov.ru, but I cannot find how to do it. There is no an option to remove the mapping from my account here: https://wordpress.com/me/purchases
Also, I would like to make a refund, it seems I’m in 30 day refund period.
staff-doublebassd, can you help me please?
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