can i still get my full refund?

nathancundangan · Member · Nov 4, 2016 at 1:10 am
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hi! I cancelled my subscription can I still get my full refund?

The blog I need help with is: (visible only to logged in users)
nathancundangan · Member · Nov 4, 2016 at 1:21 am
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and can you remove the domain mapping of nathancundangan.com so that I can use it to different host. thank you
timethief · Member · Nov 4, 2016 at 10:15 pm
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
staff-doublebassd · Staff · Nov 4, 2016 at 11:48 pm
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Hey there,

Not a problem! I have canceled your subscription for nathancundangan.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

Please let me know if you have any other questions.

Take care,
nathancundangan · Member · Nov 4, 2016 at 11:54 pm
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Thank you very much!
staff-doublebassd · Staff · Nov 5, 2016 at 2:50 am
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You’re welcome!
loanmodkey · Member · Nov 5, 2016 at 5:29 am
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Will you please do that for my domain as well:

http://www.mdsd.rocks?
staff-doublebassd · Staff · Nov 5, 2016 at 4:37 pm
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@loanmodkey,

I see that you were able to process the refund. Let us know if there is anything else we can do. Thanks!
wiwari · Member · Nov 28, 2016 at 4:03 pm
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Hi darnelldibbles

Could you please delete the mapping from:
wiwari.de

From wiwaride.worpress.com Account?

Thank you! :)
staff-doublebassd · Staff · Nov 28, 2016 at 5:04 pm
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@ wiwari,

Were you wanting to map the custom domain to a different site? Use a different custom domain? Get a refund?

Let me know, thanks!
wiwari · Member · Nov 28, 2016 at 11:47 pm
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Hello darnelldibbles

We would like to get a refund from the domain-mapping aswell from WordPress premium. We made a mistake.

Thank you!
staff-doublebassd · Staff · Nov 29, 2016 at 1:25 pm
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Hey there,

Not a problem! I have canceled your subscription for the mapping and the Premium Plan and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

Please let me know if you have any other questions.

Take care,
kratinet · Member · Dec 11, 2016 at 5:09 pm
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i was mapped my domain at 35$ from kratinet.wordpress.com to http://www.kratinet.com. after some days i was cancelled mapping. i get a mail from wordpress.com that your 22$ refunded from 7 to 10 day. my questions is what about remaining 13$. also there (in my wordpress account) is option to “Remove Domain Mapping” , if i remove that one. will i get back my 13$ refund or not ?
staff-doublebassd · Staff · Dec 12, 2016 at 7:09 pm
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Hi there,

There is an option to remove the mapping from your account:

https://wordpress.com/me/purchases

Yes, you’ll be refunded the $13. I can do it on this end if you would like.

Let me know, thanks!
kratinet · Member · Dec 13, 2016 at 12:40 pm
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is it sure that i will be refunded 13$ because i was mapped this on 4 dec 2016. is there any charges for your side to remove this mapping ?
staff-doublebassd · Staff · Dec 13, 2016 at 6:53 pm
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Yeah, no worries – you’re still in the 30 day refund period. Are you wanting to proceed with the refund?
kratinet · Member · Dec 13, 2016 at 7:19 pm
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yes i need to refund please do it for me if things are possible.
staff-doublebassd · Staff · Dec 14, 2016 at 4:55 pm
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Hey there,

The $13 has been refunded to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

Please let me know if you have any other questions.

Take care,
mosolov · Member · Dec 30, 2016 at 9:58 am
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Hello!

Can you please remove the domain mapping of denismosolov.ru ? This domain doesnt belog to me anymore, but I was purchased Oct 30, 2016
mosolov · Member · Dec 30, 2016 at 10:12 am
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I would like to disable the domain mapping of denismosolov.ru, but I cannot find how to do it. There is no an option to remove the mapping from my account here: https://wordpress.com/me/purchases

Also, I would like to make a refund, it seems I’m in 30 day refund period.

staff-doublebassd, can you help me please?

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