Can I talk to someone in tech support
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I need help regarding fees and transferring existing domain name and hosting . It would be preferable to speak with someone. Is this possible?
The blog I need help with is: (visible only to logged in users)
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Hi there,
All support docs are at http://support.wordpress.com
Type help getting support into the searchbox and click
https://en.support.wordpress.com/?s=help+getting+support
Results https://en.support.wordpress.com/help-support-options/There is no phone support. In addition to support options linked to above we can email
help@wordpress.com
or
support@wordpress.com
but it takes longer if we do that.There is no phone support here. Provided I have understood you, I believe can answer your question.
WordPress.com does not accept domain transfers but mapping an existing domain is possible. Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it and the domain mapping purchase here every year.
Mapping an existing domain costs $13. annually and a domain name purchase and domain mapping are included in the Premium ujpgrade bundle.
In order to map to a domain one must have an underlying .wordpress.com sub-domain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL.
If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the WordPress.COM blog, and as you own a domain URL already, you can see here for mapping an existing domain. http://en.support.wordpress.com/domains/map-existing-domain/
It can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
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Additional info:
For importing content see here https://en.support.wordpress.com/import/
For clarity on the differences between WordPress.COM hosted blogs and WordPress.ORG installs see here https://en.support.wordpress.com/com-vs-org/
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