Can I trade my premium theme?

• 

  thejoeyleslie · Member · Apr 22, 2015 at 9:47 pm

  • Copy link
  • Add topic to favorites

  Hi there,
  I’m having a bit of buyer’s remorse about the theme I purchased a few days ago (‘Hive’ by PixelGrade). It’s a great theme but, now that I’m editing my site, I think ‘Patch’ (also by PixelGrade) would better showcase my content. Can I trade without paying more?

  Thanks for considering it! And for running the best blogosphere in the entire universe :)
  Joey Leslie

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Apr 23, 2015 at 4:38 am

  • Copy link

  Not a problem!

  Premium Themes have a 30 day refund window for just this reason.

  Just confirm that this is what you would like to do and I will process the refund.

• 

  thejoeyleslie · Member · May 5, 2015 at 9:56 pm

  • Copy link

  Yes, that would be great! Thanks so much for the quick reply. You’re the best!

• 

  shawnajroberts · Member · May 6, 2015 at 10:16 pm

  • Copy link

  Hi there! I’ve issued that refund for you. It normally takes around a week for a refund to appear on your bank statement.

  Please let me know if there is anything else I can help with!