Can I transfer the custom settings to .org?

  • Unknown's avatar
    smewritingservices · Member ·

    I purchased the custom package for my wordpress.com site, and now I’m upgrading to wordpress.org. Do I lose my custom fonts/colors/look I currently have in the transfer? I am using the Twenty-Ten theme right now.

    If the custom fonts and colors aren’t transferable, is it refundable? Prorated? Am I just out of luck?

    I own the domain name and I’m going with BlueHost.

    The blog I need help with is: (visible only to logged in users)

  • eurello · Staff ·

    Hi there – the custom design upgrade itself isn’t really applicable to a self-hosted site and can’t be transferred, but you can edit the CSS of the theme on your new site to change the fonts and colors. This takes a bit of CSS knowledge, but you can get help with this in the WordPress.org forums here:
    http://wordpress.org/support/

    Additionally, I recommend installing Jetpack on your new site, which will give you a number of features that you’re already used to on WordPress.com, including a similar CSS editor: http://jetpack.me/

    We’re only able to refund upgrades within the first 30 days after purchase or renewal, so I’m afraid I can’t refund your Custom Design upgrade.

    Please let me know if you have further questions about this! :)

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