Can install plugins

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  reginaelon · Member · Sep 15, 2018 at 8:59 am

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  Hi, I’ve been trying to install the plugins as recommended however I keep getting errors saying file already exists, but installation failed. How do I go about fixing it?

  The blog I need help with is: (visible only to logged in users)

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  pandeyabhaykumar · Member · Sep 15, 2018 at 10:26 am

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  Hi,

  It looks as though reginaelon.com is a self-hosted site rather than WordPress.com.

  This support forum is to help sites hosted by WordPress.com. For more information, you can check out this link:https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative, you may want to contact your hosting provider.

  Thanks.