Can log on to general profile with username/p-word, but cannot get into actual website profile using

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    I want to update some things on our website (which hasn’t been touched in over a year) and I have logged on to our general user account using a new password I had to generate (by sending a reset to the email I had on file). When I go to the part of the WP Dashboard where it says ‘My Site’ I then try to click on the one website we maintain… at which point it says my JetPack is outdated. I click on the update button and it kicks me out to a login screen again. I put in the same username and password and it says it does not recognize the username. I tried both the username and email address with the same password. No luck. Is there a different username for just my wordpress website / jetpack than there is for my general wordpress account? I am confused. Need help! Please email me at my admin account (attached to my WordPress main account) or at my direct email at (email visible only to moderators and staff).

    Thank you!

    Scott Moore

    The blog I need help with is: (visible only to logged in users)

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