Can' login to my NEW/2nd WP site …

• 

  johnahancock · Member · Nov 14, 2016 at 2:26 pm

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  I have TWO WordPress sites:
  #1 a blog at: https://visualasides.wordpress.com
  AND
  #2 my WordPress website at: http://www.johnahancock.com

  I went live about 7 weeks ago on the johnahancock.com site … I have forgotten my new login user name and password for the johnahancock.com site.

  Help?!?

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Nov 15, 2016 at 3:14 pm

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  Hi there,

  http://www.johnahancock.com/ is not with us on WordPress.com, but is a self-hosted site using the WordPress.org software, which you are hosting with Dreamhost. That site is not connected to us in any way and we have no access to it, so we’re not able to help you with this.

  Please contact Dreamhost support instead. Via your control panel with them you should be able to reset your password to get into that site’s dashboard. You can also look at the password reset instructions for self-hosted sites here:

  https://codex.wordpress.org/Resetting_Your_Password