Can my previous ecommerce site be retrieved?

  • Unknown's avatar
    angelia5671 · Member ·

    Hi, previously i have a business plan for woocommerce features and i had a store that is up and running. However, due to some personal reasons, i decided to closed my store temporarily. If i want to reopen my store, what should I do? Thank you

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I see that we have backups available from when you had the WooCommerce site with the Business plan. Please upgrade using the link below, add the domain connection, and follow the instructions to restore your site.

    Here’s how to add the domain after upgrading:

    WP
    Domains » Connect a Domain to WordPress.com
    in WordPress.com Support
    4 min read
    If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Follow the steps in this guide to keep your domain registered with your current provider and connect it to your WordPress.com site. About Domain Connection Connecting a domain to your WordPress.com site means: Your domain will show the site you created on WordPress.com without

    Once you’ve added the domain and made it primary, here’s how to restore your site:

    WP
    Restore Your Site After the Plan Expires
    in WordPress.com Support
    3 min read
    If your site’s plugin-enabled plan expired, features like plugins and third-party themes no longer work. This guide explains how to restore your site after you upgrade back to a WordPress.com Business or Commerce plan. Seven days after a plugin-enabled plan expires, the site is reverted, removing the plugin and third-party theme functionality. We retain backups of your site for 30 days fro

    Feel free to chat with us if you have any further questions. The yearly WordPress.com Business plan will give you access to live chat support, so you can ask us any questions you have about restoring your site from the earlier backup. :)

    Feel free to let us know if you have more questions.

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