Can no longer access my site

  • Unknown's avatar
    edithim88gmailcom · Member ·

    I had this site hosted by Hostinger, but I canceled Hostinger. Now I can no longer access the site to edit it online. I am pretty sure I paid for the domain but I can’t even see a charge to my credit card. Also, I can access this site on the mobile app. Ediealgusto.wordpress.com and edieeats.com are both connected to (email visible only to moderators and staff), but only Ediealgusto.wordpress.com is accessible. I would like to figure out if edieeats.com still exists, if I am paying for it, or how to access it.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    Before canceling your hosting with Hostinger, did you export the site content elsewhere? If not, then your site is still with Hostinger, and you’ll need to contact them about possibly retrieving the content now that you canceled hosting with them. edieeats.com is also still hosted with Hostinger. So, I would reach out to them regarding both your site and domain, and they should be able to assist.

    Thanks!

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