Can no longer add images to our site from my personal libruary

  • Unknown's avatar

    Can no longer add images from my Ipad personal libruary. When I click add image it says to pull from URL image

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I’m sorry to hear that you’re having trouble adding images. I’d love to help you get this sorted out!

    Could you please describe the steps you are taking to insert an image? Additionally, are you using the WordPress.com app or the web interface on your iPad?

    Looking forward to hearing from you so we can get this resolved.

  • Unknown's avatar

    I go to our blog and sign in and click on Posts and see all my previous posts and in the upper right hand corner I normally click add new page and it opens add on options so I click Images and it only says URL images and doesn’t give me the option like I once had to click on MY LIBRUARY

  • Hey there,

    Happy to help you with this.

    I’ve taken a look at this and it looks like, your role on the site is that of a contributor, which means you wouldn’t have access to the media library.

    More on the contributor role can be found here: https://wordpress.com/support/invite-people/user-roles/#contributor

    To change this, you would need to contact the site administrator to change the user role.

    I hope this helps and is useful information!

  • The topic ‘Can no longer add images to our site from my personal libruary’ is closed to new replies.