Can no longer log in to My Site
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I can no longer access My Site to enable editing however can access the Non-edit version of my WordPress blog. When I try to log in it tells me I do not have a WordPress site yet. Can you help
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Hi there, what site are you working on? Once we know that we can point you in the right direction for support.
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Bonjour j’ai le meme probleme
mon site http://www.handyrecrut.com
Impossible d’acceder à la plateforme de gestion du site
Quand je rentre mes identifiants et mots de passe il me répond que je n’ai pas les droits d’accès
Pouvez-vous m’aider’ ? -
De plus je me suis connecté sur wordpress et vous ne détectez pas de site rattaché
Je l’ai pourtant créé et développé depuis 2014 sur votre plateforme
OVH me fait part de soucis de failles de sécurité sur WordPress
Que dois-je faire ?.
Merci pour votre retour -
Hi Jennifer, thanks for your reply. I can no longer access the edit side of my photographyandframing.blog site is says the site does not exist and suggests I build another site. I can still get the site up by typing the URL photographyandframing.blog Can you help please warm regards David Cameron
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Hello again @toprintandtoframe it looks like you need to be logged in with a different username account to the one you are posting here in the community forums.
Log out of this account and then log back in as
photoepiphany. You should then be able to access both your above site and the direct support you paid for as a part of your upgrade.Let us know how that goes.
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@handyrecrut your site is not hosted here on WordPressdotcom. Please contact your web hosting provider or the support forums at https://wordpress.org/support/ for assistance with your WordPress site.
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Hi justjennifer. Part of my problem seems to be I completely deleted photoepiphany from my gmail account No matter how I log in to my site — photographyandframing.blog I get a wordpress message that I no longer have a site and directs me to make a site with wordpress. If I type in photographyandframing.blog I get my site. Best Wishes David Cameron
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hi Jennifer again when I log into workpress.com I get my site but when I click onto that all I get are my basic details such as my profile, my account etc but that is all. I can no longer get into my actual wordpress site.
hoping you can help
best wishes David -
Hi again Jennifer Just to elaborate – the only thing I can get into is “photographyandframing.blog’ and this is a static site only. Best wishes David
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Hi – See what justjennifer wrote here:
Log out of this account and then log back in as photoepiphany. You should then be able to access both your above site and the direct support you paid for as a part of your upgrade.
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Hi,
I’ve forgotten my password for my photoepiphany account and I cannot reset my password because I’ve permanantly deleted the email connected to the site (email visible only to moderators and staff). The account is now unrecoverable.
I’d like to know if I can reset my password without a recovery email with some other form of identification, or if I can change the email account linked to my lost wordpress site from:
(email visible only to moderators and staff) —> (email visible only to moderators and staff)Thank you for your time,
David -
To clarify the emails I noted were,
I’ve permanantly deleted the email connected to the site photoepiphany. The account is now unrecoverable.
can change the email account linked to my lost wordpress site from:
photoepiphany —> toprintandtoframe -
To Clarify again: I actually thought I could change my email address and still keep opening word press as usual however Just by changing the email to (email visible only to moderators and staff) I could continue to log in as usual. Now I don’t have my original email to log in with. Is there a way to relink my site to the new email. Gmail seems to have completely decommissioned photoepiphany@gmail. I seem not to be able to reactivate my site although the static site is there at photographyandframing.blog Please can you help
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Hi @ toprintandtoframe, you can prove your ownership with a transaction ID.
Please do not post it publicly. But do find it, then log out and use it in the account recovery form here:
https://wordpress.com/wp-login.php?action=recoveryOur account recovery team will work with you from there.
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