can not access

• 

  etaspectacular · Member · Dec 21, 2019 at 7:48 pm

  • Copy link
  • Add topic to favorites

  I can’t access my account

• 

  supernovia · Staff · Dec 22, 2019 at 12:44 am

  • Copy link

  Hi, if you’ve lost access to your WordPress site, there are some account recovery options available. For sites on our servers this may help:

  Recover Your Account

  For your own copy of WordPress, ask your host for help with this:
  https://wordpress.org/support/article/resetting-your-password/

  Also, these forums are for the sites hosted and managed here at WordPress.com. For help with a site hosted somewhere else, you’ll need to use the forums for self-managed WordPress installations instead.

  WordPress.com vs. WordPress.org

  And if you still need help, or if you’re not sure whether the site is hosted with us or not, please send a link and we’ll go from there. Cheers!