Can not access admin page

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  craigja10 · Member · Oct 21, 2020 at 12:23 pm

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  Hi,

  I have changed an address of my site simply changed the link from https://itstheplanetstupid.com to https://itstheplanetstupid.com/recipes-for-a-dying-planet-1 and this is caused complete mess. I can not even access the admin page of my site to change the link back.

  I do not pay for backup functionality so I can not simply revert back.

  With regards, Craig

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  varshasc · Member · Oct 21, 2020 at 12:36 pm

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  Hello Craig,

  You are using the open source WordPress software rather than WordPress.com.

  For help, you can visit https://wordpress.org/support/

  Since your site isn’t hosted here, we do not have access to your account. To read about the difference, please visit our support page:

  WordPress.com vs. WordPress.org

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  shubhamgmath · Member · Oct 21, 2020 at 12:36 pm

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  Hi craigja10

  Your site is using WordPress.org platform. Please contact your hosting provider for this issue.
  https://www.whois.com/whois/itstheplanetstupid.com

  This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

  You can also post your question in WordPress.org forum to get help on your issue. Here is the link for same:
  https://wordpress.org/support/forums/

  WordPress.org and WordPress.com are two different platforms. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

  Hope this helps.

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  craigja10 · Member · Oct 21, 2020 at 1:01 pm

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  Hello,

  Could you please explain me that part a little detailed,
  how it happens that my site is hosted on wordperss.ORG
  if I used to login into wordpress.COM to access all the stuff.

  I do not know how to attach here the screenshot that shows this.

  Thank you.

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  shubhamgmath · Member · Oct 21, 2020 at 1:45 pm

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  @craigja10

  Please refer to the link below
  https://www.whois.com/whois/itstheplanetstupid.com

  The above link helps you to know that your domain registrar is FastDomain Inc.
  and your domain is pointing to the Bluehost.

  Also, the above details are for site domain itstheplanetstupid.com?

  Are you referring any other site here? If yes do let us know?

  Here is the support document that will help you to know how to add a screenshot here :
  https://wordpress.com/support/make-a-screenshot/

  Hope this helps.

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  varshasc · Member · Oct 21, 2020 at 4:12 pm

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  You have been able to access your site on WordPress.com account because of JetPack plugin connected to your site, see here:

  https://jetpack.com/2018/04/12/why-wordpress-account-jetpack/

  WordPress.com is a cloud-based platform where WordPress sites are managed, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.