can not access admin page

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  premaryal100gmailcom · Member · Aug 30, 2022 at 8:38 am

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  can not access admin page

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Aug 30, 2022 at 9:27 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  premaryal100gmailcom · Member · Aug 30, 2022 at 11:42 am

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  enebula.store

  regards

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  helper-heroponriki · Member · Aug 30, 2022 at 2:59 pm

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  Thanks for that. We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

  Your site’s login page can be found here:

  https://enebula.store/wp-login.php

  If you forgot your login password, you can click the link on that page to reset it. If you don’t remember your username, you’ll need to contact your hosting provider for help. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue.

  If you still have trouble, please reach out to the WordPress community for guidance:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  I hope this points you in the right direction.