Can not access dashboard after enable HTTPS or SSL

robotersoong · Member · Aug 28, 2011 at 3:07 am
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Hi, I enabled my blog with “Always use HTTPS when visiting administration pages.” as http://en.blog.wordpress.com/2008/09/16/protect-your-blog-with-ssl/ shows, but unfortunately I can not access my dashboard anyway. The link shows https://robotersoong.wordpress.com/wp-admin/, but I can not view anything. The browser shows “The connection to robotersoong.wordpress.com was interrupted.”

What can I do? Thank you. How can I set my blog to default?

The blog I need help with is: (visible only to logged in users)
justjennifer · Member · Aug 28, 2011 at 7:52 am
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Have you tried clearing your browser’s cache and cookies? http://en.support.wordpress.com/browser-issues/

In case that doesn’t resolve your issue, I’ve tagged this thread for support. Even though they are away until the 29th, they are monitoring the forums. So please post back if your problem is resolved.
robotersoong · Member · Aug 28, 2011 at 8:43 am
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Thank you justjennifer. I have tried that on my PC and tried some others’ PCs, but unfortunately it does not work this time. I installed Chrome and IE9, the same problem which indicating the problem is not concerning the browser.

Furthermore, I recreated another blog, http://www.iroboter.com, using WP. I want to delete robotersoong.wordpress.com, set it private, or empty the articles. I can not log into the Dashboard, however, I can access my WP account. I do not know what can I do next.
wpgaurav · Member · Aug 28, 2011 at 8:55 am
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Which browser are you using?
robotersoong · Member · Aug 28, 2011 at 8:58 am
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Now I am using Chrome 14.0814.0
robotersoong · Member · Aug 28, 2011 at 8:59 am
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It shows like:

The webpage at https://robotersoong.wordpress.com/wp-admin/ might be temporarily down or it may have moved permanently to a new web address.

Error 15 (net::ERR_SOCKET_NOT_CONNECTED): Unknown error.
robotersoong · Member · Aug 28, 2011 at 9:00 am
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It shows like:

The webpage at https://robotersoong.wordpress.com/wp-admin/ might be temporarily down or it may have moved permanently to a new web address.

Error 15 (net::ERR_SOCKET_NOT_CONNECTED): Unknown error.
wpgaurav · Member · Aug 28, 2011 at 9:08 am
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Have you un-checked TLS 1.0?

Options => Under the hood => HTTPS/SSL => Uncheck TLS 1.0
justjennifer · Member · Aug 28, 2011 at 9:38 am
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The version of Chrome you mentioned is a developer’s version, not the stable version.

Can you try with a different browser?
wpgaurav · Member · Aug 28, 2011 at 9:45 am
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Above solution should work for it too. Download your favorite browser from http://browsehappy.com
robotersoong · Member · Aug 28, 2011 at 10:54 am
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I hope so, but seam that does not work, either. I tried Chrome 12 (Stable one) on my friends’ PCs. *_* I guess this is another “special problem” in my country.

Additionally, could I contact the manager to delete the blog? Or ask him/her to set my setting to default?
justjennifer · Member · Aug 28, 2011 at 11:25 am
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In case that doesn’t resolve your issue, I’ve tagged this thread for support. Even though they are away until the 29th, they are monitoring the forums.

Please be patient while they get to this thread.
justjennifer · Member · Aug 29, 2011 at 7:12 pm
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@robotersoong-If you still haven’t been able to solve your problem getting into your Dashboard, please contact Support directly as they have returned. http://en.support.wordpress.com/contact/

Write anything in the search box, and when it asks if you have found your answer, click no and the contact form will open.
robotersoong · Member · Aug 30, 2011 at 4:05 am
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@justjennifer – Thank you very much. I will try that.
justjennifer · Member · Aug 30, 2011 at 5:27 am
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You are welcome and I am sorry you had to wait until Support returned.

Good luck with your blogging.
robotersoong · Member · Sep 1, 2011 at 11:09 pm
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Resolved! Thank you! You can find more https://en.forums.wordpress.com/topic/can-not-access-dashboard-after-enable-https-or-ssl-1?replies=8#post-686909.

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