Can not access my dashboard as I no longer have access to the email

• 

  riaanwebdev · Member · Apr 25, 2022 at 9:15 am

  • Copy link
  • Add topic to favorites

  Hi rockstar WP community!

  I have a really stupid problem…
  I built a website http://www.johnbold.net a couple of years ago using my email (email visible only to moderators and staff), but this email has not been in use or accessible for over 2 years now. My current email is (email visible only to moderators and staff), and I am trying to get access to the dashboard.

  Is there any way that I can get into my website if the setup email is no longer in use?

  Thanks in advance!

• 

  staartmees · Member · Apr 25, 2022 at 9:24 am

  • Copy link

  We can’t help you as your site isn’t running on the wordpress.com platform nor is it connected to your wordpress.com account for login. You are able to log in at https://johnbold.net/wp-login.php with the credentials you choose when you did set up your site. To reset your login, https://wordpress.org/support/article/resetting-your-password/.

• 

  kokkieh · Staff · Apr 26, 2022 at 6:32 am

  • Copy link

  Hi there,

  Aside from the instructions @staartmees linked to above, your hosting provider might also be able to help you with this :)