Can not access the verification code ( login step 2 )

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  lianpsb · Member · Jul 13, 2013 at 3:19 pm

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  Dear WordPress,

  please help me
  I lost my smartphone
  I have a problem with my login access in wordpress
  I can not access the verification code to get into wordpress because my phone is lost
  what should i do
  wordpress is very important for me
  My wordpress address is: http://slazhpardede.com or http://slazhpardede.wordpress.com
  This email address I signed up: (email visible only to moderators and staff)
  This username: slazhp
  This transaction code: Transaction ID: [removed for privacy]
  This number my credit card: [removed for privacy]
  This is my phone number: [removed for privacy]
  please contact me at this email: pandapotan.pardede @ gmail.com
  Thank you for your cooperation

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 13, 2013 at 3:32 pm

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  you can visit https://en.wordpress.com/wp-login.php?action=lostpassword and chnage your password immediately. Click this link and complete the form for account recovery. https://en.wordpress.com/wp-login.php?action=recovery

  I’ll tag this thread for Staff assistance with removing your personal information from this public forum thread. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  lianpsb · Member · Jul 14, 2013 at 11:22 am

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  thanks for you info :)

  dear wordpress support : please disable 2 step verification on my wordpress http://slazhpardede.wordpress.com

  Thanks
  God Bless

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  kathrynwp · Staff · Jul 15, 2013 at 3:25 pm

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  Please follow the instructions timethief provided to begin the account resovery process.

  I’ve removed personal information from your original post – be careful not to put phone numbers, transaction numbers, and any credit-card information in the public forums.