Can not access WordPress Dashboard

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  modshockey · Member · Apr 15, 2012 at 1:01 am

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  Just wondering if anyone could help please. Everytime I go to login I am being kicked out “”Internet explorer can not display the web page” and then on the odd occassion that I can log in – I will go to Widgets, Posts, or anything for that matter and again I get kicked out! I am unable to update anything from profile to blogs.

  Would someone be able to help please – this is our Hockey Clubs website and it needs to be updated and current.

  http://www.modshockey.org

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 15, 2012 at 1:38 am

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  Off the top as you are using IE I suggest you resetting your router and modem and reboot your computer and then log-in in using the secure https:// log-in
  see http://en.support.wordpress.com/https/

  These are the troubleshooting steps we take whenever any issues like this arise:
  clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  using the browser with all extensions or add-ons disabled
  updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
  confirming third party cookies is enabled http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416
  confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654
  confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/
  resetting your router and modem and rebooting your computer
  then logging in using the secure https:// log-in see http://en.support.wordpress.com/https/
  trying another browser

  If those do not work we need to know:
  (1) how are you connecting to the internet and to WordPress.com. The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

  (2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/