can not access WP admin and no password reset available

  • Unknown's avatar
    thespacengo · Member ·

    Hey,

    I had my password and log in details saved to my browser and it used to work. I tried logging in and it is no longer working.
    Where can I reset the password for WP Admin?
    The option it gives it only resets the password for the users of my website not the WP admin.

    Please help me access my website admin panel.

    Thanks,
    Krisztina Kapuvari
    founder and CEO of theSPACE NGO

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amiteshg93 · Member ·

    Hello there,

    I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    WordPress.com has no control over sites hosted elsewhere, so your hosting provider may be able to assist you.
    https://support.namecheap.com

    Hope this helps! :)

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