Can not Connect

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  tommy9964 · Member · Jun 25, 2021 at 12:27 am

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  need help to get into my site.
  Best regards Tommy

  The site I need help with is http://www.trysilprivateresort.no. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.

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  supernovia · Staff · Jun 25, 2021 at 12:59 am

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  Hi there, this site isn’t hosted on our services:
  https://wordpress.com/support/com-vs-org/

  Are you using http://trysilprivateresort.no/wp-admin to log in?

  If that isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  As long as you can log into your hosting account, you should be able to regain access.

  Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support , since these forums are for the free sites hosted here at WordPress.com. Or you’d be welcome to transfer the site to our services so we can provide direct support.