Can not delete page, HELP!

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  maallday · Member · Sep 14, 2025 at 8:43 pm

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  Hi
  There is a page https://amolep.com/disclaimer/ and others like https://www.amolep.com/disclaimer/?id_ID=MAHA168 that were created by someone other than me (probably a hacker)
  I have deleted the page via the wordpress dashboard,removed it from the trash,and also via the website database, but the page still exists.
  How can i finally get rid of it?Please help.
  Thanks

  The blog I need help with is: (visible only to moderators and staff)

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  aazam0067 · Member · Sep 15, 2025 at 12:55 am

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  Hi @maallday

  Yes, you can try to delete the page directly from phpMyAdmin.

  1. First, log in to your hosting control panel and open phpMyAdmin.
  2. Select your WordPress database.
  3. Go to the table named wp_posts.
  4. Search for any entries where the post_type is ‘page’ and the post_name or guid contains ‘disclaimer’ or any suspicious ID like id_ID=MAHA168.
  5. If you find any matching rows, delete them carefully.

  After that, also check the wp_options table for any suspicious entries, especially in siteurl, home, or any custom plugin options.

  Finally, clear your site cache (if you use a caching plugin) and your browser cache.

  If the page still appears after that, it is possible that your site is infected with malware or backdoor code. I recommend scanning your site with a security plugin like Wordfence or Sucuri to remove any malicious files.

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  maallday · Member · Sep 15, 2025 at 2:01 pm

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  Hi

  Thanks for your response. I have done all of that, in the DB, via Search, no such posts, content or guides exist. I have used Wordfence to scan for Malware, but have found nothing. And the page http://www.amolep.com/disclaimer and https://www.amolep.com/disclaimer/?id_ID=MAHA168 and https://www.amolep.com/disclaimer/amp/ still exist.

  And other suggestions?Thanks

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  maallday · Member · Sep 15, 2025 at 9:51 pm

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  Hi

  Backend to Website or Access to Database?

  Thanks

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  staartmees · Member · Sep 17, 2025 at 5:19 pm

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  It’s against wordpress.com regulation to give an unknown person access to your site. So never post login credentials over hete.

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  elcristofue · Member · Sep 17, 2025 at 8:03 pm

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  Hello there, @maallday !

  I checked your site and noticed that it’s not hosted on WordPress.com but is instead a self-hosted WordPress.org site, as you can see here:

  https://wordpress.com/site-profiler/basketballclubsarnen.ch

  What you’ll want to do now is ask your question on the WordPress.org community forums at this link:

   https://wordpress.org/support/forum/how-to-and-troubleshooting/ 

  That forum is perfect for sites like yours that use WordPress software but aren’t hosted with WordPress.com.

  If you’re curious about the difference between WordPress.com and WordPress.org, this guide explains it quite well:

  https://wordpress.com/support/com-vs-org/
  
  Also, for security reasons, we suggest that you do not grant access to your backend to any forum member who requests it.

  Please let us know if you have any questions or need any extra help, and we’ll be happy to assist you.

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  elcristofue · Member · Sep 18, 2025 at 3:04 pm

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  Hi @aazam0067,

  Just to clarify, no one here should ever request or share login credentials, or ask for backend access to another person’s site. For security reasons, that’s not something we allow or support in the forums.
  
  Thanks for your understanding!

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  aazam0067 · Member · Sep 20, 2025 at 10:19 pm

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  Thanks for clarifying @elcristofue. Noted and will follow this going forward.